Help and support Move on accommodation Martin House About the accommodation Martin House consists of 12 self-contained one bedroom flats for single people. These are operated in partnership between Hope Community Services and Riverside Housing Association. Each self-contained Flat has it’s own kitchen, bathroom, living area and bedroom. There are landscaped communal gardens where residents can enjoy the tranquillity and ambiance. They are encouraged to become involved in their upkeep and to help maintain the; paths, lawns, flower beds, patios and drying areas. The Property We always ensure that when residents move in, their flat will be in a good state of repair and reasonable standard of décor, for example, the majority will have been newly painted. Prior to moving in, the flat will be jointly inspected by the prospective resident and a representative of HOPE. Anything that is unclear will be discussed and a way forward agreed. The flats are offered partly-furnished, with new residents bringing in their own; washer, fridge/freezer and microwave oven. We encourage residents to personalise their flat—it is their home! Moving In Residents are responsible for paying their own bills (such as, Council Tax), for buying their own food, and other usual expenses associated with living in a property of their own—just like anyone would be. Whilst at Martin House, Hope staff will provide ongoing support through meetings and 1:1 sessions to ensure residents can maintain their tenancy. Assistance will be offered to ensure that everyday tasks can be achieved, whether that is; help to manage money appropriately, practical steps to plan meals, to complete a particular application form or manage direct debits. All support is tailored to each individual and will be agreed with your support worker. Service User Involvement Hope Community Services believe that their Service Users should have a voice in the services that we provide, and encourages its residents to put their opinions forward, in a way which suits them. Hope holds regular tenant consultation; surveys and meetings, to allow residents a chance to meet up and discuss what’s happening at the project. Service Users are given an opportunity before any meetings, to put forward their ideas, to build the agenda, even if they are unable to attend.