Help and support Emergency Accommodation About our hostel Hope House has been running since November 2007 and has become an essential part of life for many homeless people. We provide shelter 7 days a week, 365 days a year, to ensure no one is forced to sleep on the streets. We provide clients with access to food, safety and shelter. We also welcome any pets; we work with Dogs Trust to ensure any dogs that come to stay at the hostel are looked after suitably and have everything they need to be healthy and safe. Are you in need of a bed for the night? You can call our emergency hotline number at any time on 01909 489990. Alternatively, you can also drop in at our hostel and ask to speak with one of our Support Workers. You will undergo an initial risk assessment, where a Support Worker will discuss various matters with you.