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Dennis’s Case Study

Dennis Case Study

Dennis knocked on HOPE’s door on 28th February 2017.  Originally from London, Dennis had left to live with his girlfriend in Bassetlaw, and when that relationship broke down, he found himself homeless.  After a brief stay at the Hostel, Dennis moved into HOPE’s move-on accommodation on 23rd March.  His anxiety had been affected by living in such a “communal style” accommodation as a hostel – he struggled with his phobias around sharing communal spaces, such as dining rooms and bathrooms, making him very distressed and feeling like he couldn’t cope. When opportunity first presented, HOPE’s staff team offered Dennis a room in one of HOPE’s shared houses on Watson Road, Worksop, where he has settled well.

HOPE’s Tenancy Support Worker worked with Dennis to help build his confidence.  She supported him to make important phone calls, tackle forms and complicated paperwork, and encouraged him to attend appointments and meetings.   This has enabled him to look at progressing on from our supported accommodation, into fully independent living. He has no other family or local connection with this area, so was quite flexible on where that could be.  Hope’s staff team also had also been seeking to apply for “social housing” through the local ALMO – A1 Housing.  And, HOPE’s staff team have worked together to identify suitable private rented accommodation.

Throughout this time, Dennis had been saving up so that he could buy a few items when it was time to progress. He has now secured a privately rented flat through a local estate agency, and had saved around half of the cost required to move-in, such as bond, dog bond and estate agent fees, as well as the month’s rent in advance. Our Tenancy Support Worker championed his Emergency Fund application (sponsored by Retford Rotary and The Mansfield Building Society), to help with the remainder of his accommodation fees. And HOPE arranged for the pick-up of furniture to his flat.

Our Tenancy Support Worker shall continue to support him in his new home, to ensure that he can continue to maintain his new accommodation, until he is confident that he no longer needs my support.

HOPE Community Services is a registered charity (1135452) based in Worksop, the organisation’s aim is to promote social inclusion, tackle disadvantage, homelessness and its causes, by providing help, advice and support for those in need.  Services are available to all regardless of history or circumstances. Since it was formed in 1996, HOPE has provided over 50,000 beds for more than 10,000 people, and served 70,000 meals to those in crisis.

Hope Community Services are also on Facebook at: or Twitter @HopesServices.

17 Queen Street, Worksop, Notts  S80 2AN

Worksop 531294